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Privacy Policy – The Creative Lab
 

Last Updated: Jan 6th 2026
 

The Creative Lab is committed to protecting your privacy and ensuring transparency in how information is collected and used.
This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, interact with our content, or use our services.
 

By accessing our website or using our services, you agree to the terms described here.
 

1. Information We Collect

A. Information You Provide
We may collect information such as:

  • Name

  • Email address

  • Phone number

  • Business details

  • Messages sent through forms, WhatsApp, email, or social media

  • Billing details (if applicable)
     

B. Information Collected Automatically
When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on pages

  • Clicks, actions, and interactions

  • Referring URLs
     

This helps us improve website performance and understand user behavior.
 

2. Meta Pixel & Conversion API

We use Meta Pixel and Meta Conversion API (CAPI) to optimize our Facebook & Instagram advertising.
 

How These Tools Work

These tools help our website share important activity data with Meta, such as:

  • Page views

  • Button clicks

  • Form submissions

  • Purchase events (if applicable)
     

They help us improve:

  • Ad performance

  • Targeting accuracy

  • Reporting accuracy

  • Cost efficiency

  • Optimization for better results
     

3. What Data Meta Pixel & CAPI Collect

These tools do not collect sensitive personal information like:

  • Passwords

  • Payment details

  • Personal documents
     

They only track event-based actions, such as:

  • What pages were visited

  • What buttons were clicked

  • Device information

  • General location (city-level)
     

Data is shared only with Meta for advertising performance and personalization.
 

4. Why We Use Tracking Tools

We use tracking tools to:

  • Measure advertising results

  • Improve marketing performance

  • Understand how users interact with our website

  • Deliver relevant ads

  • Lower ad costs

  • Improve user experience
     

This is an industry-standard practice for websites that run digital advertising.
 

5. Cookies & Similar Technologies

Our website uses cookies to:

  • Improve site functionality

  • Analyze usage patterns

  • Personalize content

  • Support advertising performance
     

You may adjust your browser settings to block or clear cookies.
A cookie consent banner may appear on the site to inform visitors about cookie usage and preferences.
 

6. How We Use Your Information

We use the collected information to:

  • Respond to inquiries

  • Provide requested services

  • Communicate updates

  • Improve our website and marketing

  • Optimize ad campaigns

  • Maintain security and prevent fraud
     

We do not sell your information to any third party.
 

7. How We Share Information

We may share certain data with trusted service providers, including:

  • Meta (for tracking and advertising)

  • Google Analytics (for analytics)

  • CRM or email service platforms

  • Payment processors (only when payments are made)
     

These third parties follow strict data protection standards.

We do not share data for resale or unrelated marketing.
 

8. Data Security

We implement industry-standard security measures to protect your data from:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

While no digital system is perfectly secure, we take reasonable steps to protect your information.
 

9. External Links

Our website may contain links to external third-party websites.
We are not responsible for their content or privacy practices.
We encourage you to review their policies individually.
 

10. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age.
If you believe such data has been unintentionally collected, please contact us.
 

11. Updates to This Privacy Policy

We may update this policy from time to time.
Changes will be reflected with a new “Last Updated” date.
 

12. Contact Us

For any privacy-related questions, contact us at:
 

The Creative Lab

Email: support@thecreativelab.in

Location: Bengaluru, India

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